Frequently Asked Questions

Do you offer Free Shipping?

We offer free shipping for most items in our inventory. Certain Items however are unable qualify for free
shipping, such as fertilizers, Soil amendments, and any other product that have excessive
weight/Dimensions. We will try our best to provide reasonable shipping costs for overweight items.

Do you Ship items to Canada/Outside US?

Yes! WE ship products to Canada and abroad frequently. Please note for international shipments of
pesticides and fertilizers the products must be registered for sale in the recipient country to clear
customs. For An accurate Shipping quote and pricing please feel free to contact us for more information.

I found a Lower price, Will you beat it?

Absolutely. Please contact us with the product description and where you found it for less. We will
lower our retail price to match. Sales and other special pricing are matched on a case-by-case
basis. Please note price matching is based on the price at checkout after shipping costs.

Do you offer Commercial Accounts?

Yes! Please refer to our Contact page to get more information regarding commercial accounts and
pricing. We offer both Net30/60-day repayment schedules and base our discounts on order volume.

How long will it take for my order to ship?

Most orders will ship on the same day if placed before 3pm ET. Certain products may take an additional
day for shipping, but we will notify you if that’s the case.

Can you help me Diagnose my Tree/Plants?

Absolutely! WE love to help our customers identify the cause of their plant health problems and come
up with treatment plan to get your Plants back to their optimal health. Please feel free to call or email to
discuss the issues/symptoms you may be experiencing. If possible, always try to include pictures.

Why Choose Tipco?

We understand that there are many different retailers offering Plant healthcare supplies, but we pride
ourselves on being the only one dedicated too strictly to Plant healthcare. Since our creation in 1977
Tipco has always focused on saving trees rather than cutting them down. In addition, we are owned and
operated by ISA certified arborists. We ship most of our products from our Virginia location and because
of our long history in the industry our relationship with manufacturers allows us to have items shipped
directly from their locations, Saving both time and shipping costs.

What is Tree Injection?

Tree injection is a method of delivering nutrients, pesticides, or other substances directly into a tree's vascular system. This is done to treat diseases, provide fertilization, or protect against pests.

Why choose tree injection over other methods?

Tree injection is a targeted and efficient way to deliver substances directly to the tree, minimizing environmental impact and ensuring maximum effectiveness.

Can tree injection be done on any tree species?

In general, tree injection is suitable for a wide range of tree species. However, it's essential to consider factors like tree health, age, and specific treatment requirements. Consult with an arborist for personalized advice.

What types of substances can be injected into trees?

Tree injection can be used for various purposes, including injecting fertilizers, insecticides, fungicides, and other treatments depending on the specific needs of the tree.

Can I inject my own trees?

Tree injection is a specialized procedure that is best performed by trained and certified arborists. However, there are many option available for Homeowners and individuals looking to treat their own trees. Please contact us more information.