At Tipco, we are committed to providing our customers with a seamless and enjoyable shopping experience. Our shipping policy is designed to ensure timely and secure delivery of your orders. Please take a moment to review our shipping guidelines:

1. Order Processing:

• Orders are processed and dispatched within 1-2 business days of order placement.
• Orders placed on weekends or holidays will be processed on the next business day.
• You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Methods:

• We offer standard and expedited shipping options.
• Expedited shipping is only available for eligible products.
• Standard shipping typically takes 3-5 business days.
• Expedited shipping ensures quicker delivery within 2-3 business days.

3. Shipping Costs:

• Shipping costs are calculated at checkout based on the item weight, shipping method selected, and the delivery address.

4. Free Shipping:

• Enjoy free standard shipping on eligible products.
• Free shipping eligibility is automatically applied during checkout.

5. International Shipping:

• Currently, we only offer international shipping on selected products, to see if your product is eligible for international shipping, please contact us.

6. Order Tracking:

• Track the status of your order through the provided tracking number in your confirmation email.
• For any assistance with tracking or inquiries about your order, contact our customer support team at info@tipco.green

7. 30-Day Return Policy:

• We want you to be completely satisfied with your purchase. If for any reason you are not, you may return eligible items within 30 days of receiving your order.
• Returned items must be unused, in their original packaging, and accompanied by the original receipt or proof of purchase.
• To initiate a return, please contact our customer support team at info@tipco.green. We will guide you through the return process. Please note that customers are responsible for all return shipping costs.
• Refunds will be processed within 5-7 business days of receiving the returned items.

8. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us within 48 hours of receiving the product. Provide photos of the damaged or defective item, and we will arrange for a replacement or refund.

9. Contact Information:

• For any questions or concerns regarding our shipping or return policies, please reach out to us at info@tipco.green or call (865)-546-3911 during business hours.

We appreciate your trust in Tipco and strive to make your shopping experience enjoyable. Thank you for choosing us!